pm999 Responsible Gaming
Your protection is our priority
pm999 believes gambling is a form of entertainment — not an addiction. We are always committed to ensuring the mental and financial well-being of our players.
pm999's Commitment
pm999 is a trusted online gaming platform in Bangladesh. We do not just provide entertainment — ensuring the safety and well-being of our players is also our responsibility. Responsible gaming means staying aware of your budget, your time, and your mental state.
Gambling can be an enjoyable form of entertainment, but when it goes out of control, it can cause serious harm to personal, family, and financial life. pm999 wants every player to play in a healthy and controlled way. That is why we provide a number of protective tools and guidelines.
All our services are for those aged 21 or above only. Opening an account for anyone under age is strictly prohibited.
Age Restriction
For those aged 21 or above only
To open an account and play at pm999, you must be at least 21 years old. We may request the necessary documents to verify your age.
We are always vigilant about protecting minors.
Our Protective Tools
Deposit Limit
At pm999, you can set daily, weekly, or monthly deposit limits. This limit prevents you from depositing money beyond your set budget.
Self-Exclusion
If you feel gambling is getting out of control, you can request to close your account for a specific period or permanently.
Time-Out Feature
You can take a time-out for any period from 24 hours to six weeks. During this time your account will be temporarily suspended.
Bet Amount Limit
Set a maximum limit on how much you wager in each session. This protects you from a single large loss.
Game & Transaction History
At pm999, you can view the complete history of all your bets, wins, losses, deposits, and withdrawals. Reviewing your own spending is easy.
Reality Check Reminder
The system will remind you at set intervals how long you have been playing. This is effective for avoiding long sessions.
Warning Signs of Problem Gambling
If any of the following signs appear, it means gambling may be heading toward a problem. At this point, you should contact pm999's support team.
- Placing more bets to recover lost money
- Spending more money on gambling than your budget allows
- Hiding gambling from family or friends
- Neglecting work, studies, or family responsibilities
- Failing to take a break or being unable to stop despite repeated attempts
- Sleep, eating, or daily routines being disrupted
- Feeling anxious or restless when thinking about gambling
- Gambling with borrowed money or money needed for essentials
Tips for Responsible Gaming
Set a Budget
Before you start playing, decide how much you are willing to lose and stop there. Never exceed this limit.
Stick to a Time Limit
Set a maximum time limit for each session and follow it strictly.
Treat It as Entertainment
See gambling purely as a form of entertainment, not as a way to earn money.
Take Regular Breaks
Avoid long sessions. Take breaks from time to time and focus on other activities.
Consider Your State of Mind
Never play when you are stressed, angry, or upset. It is harder to make good decisions in that state.
Accept Losses
Losing is a normal part of gambling. Do not keep playing in an attempt to recover losses.
How to Use pm999's Protective Tools
After logging in to pm999, these protective tools can be activated from the Account Settings section. Contact our 24/7 live chat or email for any assistance.
Set a Deposit Limit
Choose a daily, weekly, or monthly deposit limit from Account Settings. Lowering a limit is immediate, but increasing one requires a 7-day waiting period.
Activate Self-Exclusion
Just let the support team know and self-exclusion will be activated. You can choose from a minimum of six months up to a permanent option.
Request a Time-Out
Request a time-out via live chat or email. You can decide the length of the break yourself.
Talk to Support
Write to pm999's 24/7 live chat or at [email protected]. Assistance is available in both Bengali and English.
Guidelines for Parents
Keeping minors away from online gambling is also a parent's responsibility. pm999 always verifies the 21+ age requirement, but some precautions at the family level are also important.
- Use parental control software on computers and mobile devices
- Keep device passwords out of reach of children
- Explain the harms of online gambling to children in age-appropriate language
- Keep your account and payment details secure
- If you have any concerns, inform pm999's support team
Financial Protection Guidelines
You can deposit at pm999 via bKash, Nagad, Rocket, and Upay. The minimum deposit is ৳500 and the minimum withdrawal is ৳800. Follow the tips below for financial protection.
Only use money for gambling that you can afford to lose without it affecting your daily life.
Never spend money set aside for monthly bills, rent, or family expenses on gambling.
Setting a deposit limit can reduce the risk of spending more than you intend.
Need Help? pm999 is always here for you
If gambling feels like it is becoming a problem, contact our 24/7 live chat right now or send an email to [email protected]. Assistance is available in Bengali.
Responsible Gaming FAQ
Enjoy Responsibly at pm999
Enjoy pm999's various game sections while following responsible gaming guidelines. Every game is for your entertainment — not for financial hardship.